Who we are
Our website address is: https://tranquiltechlimited.com.
Types of Data Collected
- Personal Information: We collect your name, email address, and phone number when you use our contact form or “Submit a Quote” form. This allows us to contact you in your preferred way.
- Technical Data: We collect your IP address and browser type for business research to understand our target audience and to improve our website’s performance and troubleshooting.
- Usage Data: We collect information about the pages you visit and the time you spend on our site for usage analytics and website improvements.
- Financial Data: We collect payment information and billing addresses only when you order services from us or request a refund. This information is used solely for processing payments and refunds.
- Cookies: We use cookies to enhance your experience on our website. Cookies help us improve the functionality and performance of our site.
Purpose of Data Collection
We collect data to:
- Deliver and support our services.
- Conduct market research and improve website performance.
- Process payments and refunds.
- Communicate with you based on your preferences (email or phone).
Cookies
We use cookies to enhance website functionality and performance. If you leave a message on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites may behave the same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.
Data Sharing and Transfers
We do not share your data with third parties, except as required by law. Although Tranquil Tech Limited operates internationally, we do not share your personal data with any third parties unless necessary for legal compliance.
How Long We Retain Your Data
We retain your data for two years for service delivery and customer support purposes. You can request deletion of your data at any time, and we will promptly remove your personal data.
What Rights You Have Over Your Data
You have the following rights regarding your data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete data.
- Deletion: You can request the deletion of your data at any time.
To exercise these rights, please contact us at Tranquil Tech Limited.
Where your data is sent
Visitor interactions may be checked through an automated spam detection service.
Data Security
We take the security of your data very seriously. We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Data Breach Protocol
In the event of a data breach, we will notify affected individuals via email and provide recommendations on steps to secure their data.
Contact Information
For any questions or concerns regarding this privacy policy, please contact us at:
Tranquil Tech Limited